Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days after payment is successfully received. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. Customers will be notified if there are any significant delays.
Shipping Time
Estimated delivery times vary depending on the destination and shipping method selected at checkout.
- Processing Time: 2–5 Business Days
- Standard Shipping: 10–15 Business Days
- Remote Areas: Additional delivery time may apply
Please note that delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout. Tracking information may take several days to update after shipment.
Shipping Address
Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
If you need to update your shipping address, please contact us as soon as possible after placing your order.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact our customer support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer service team through our Contact Us page. We are always happy to assist you.